Terms & Conditions

1. General Information

Welcome to Wine Heaven NYC! These Terms & Conditions govern the use of our website and services. By accessing our site or making a purchase, you agree to comply with these terms.


2. Age Restriction

Wine Heaven NYC strictly sells alcoholic beverages to customers aged 21 and above. By placing an order, you confirm that you are of legal drinking age. A valid government-issued ID is required for in-store pickup and delivery.

3. Ordering & Payments

  • We accept credit/debit cards, online payments, and cash for in-store purchases.
  • All orders are subject to availability and confirmation.
  • Prices are displayed in USD and are subject to change without notice.

4. Delivery & In-Store Pickup

Home Delivery

  • Available within select areas in New York City.
  • Delivery times may vary based on location and demand.
  • The recipient must present a valid ID (21+ years old) at the time of delivery.

In-Store Pickup

  • Orders must be picked up within 48 hours of confirmation.
  • A confirmation email and a valid ID are required for pickup.

5. Refunds & Returns

  • Unopened bottles in their original condition may be returned within 7 days of purchase with a receipt.
  • Opened or consumed products cannot be returned unless defective.
  • Refunds will be processed via the original payment method.

6. Pricing & Promotions

  • Promotional discounts and offers are subject to availability and cannot be combined.
  • Wine Heaven NYC reserves the right to modify or cancel promotions at any time.

7. Liability & Responsibility

  • We are not responsible for any misuse of alcoholic beverages purchased from us.
  • Wine Heaven NYC reserves the right to refuse service to anyone violating legal or store policies.

8. Changes to Terms & Conditions

Wine Heaven NYC may update these Terms & Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the new terms.

9. Contact Us

For any questions or concerns, please reach out to us at:
📍 Wine Heaven NYC – 333 3rd Avenue, New York, NY
📞 Phone: +1 212-726-0033
📧 Email: pksliquor@gmail.com